Easy Returns at Gadgetzia
We understand that sometimes a product might not meet your expectations, and that's perfectly okay. Our goal is to ensure your complete satisfaction with every purchase from Gadgetzia.
Return Conditions:
- All returns must be initiated within 7 days of receiving the product.
- The product must be in its original packaging and in the same condition as received.
- Accessories, tags, and any accompanying materials must also be returned.
Initiating a Return:
- Contact our dedicated customer service team at contact@gadgetzia.com.
- Provide your order number and a brief description of why you'd like to return the product.
- We'll guide you through the return process and provide you with a return authorization code.
Video Proof Requirement:
For cases involving damaged products, we kindly request that you assist us by providing a video of the unpacking process when you receive the product. This step ensures that we accurately assess the issue and expedite the resolution.
Refund Process:
Upon receiving the returned product and conducting a thorough inspection, we'll initiate the refund process. Please allow up to 7 working days for the refund to be reflected in your account.